Last Updated: January 2026

1. Introduction

depo77 ("we," "us," "our," or the "Platform") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal data when you access or use our online gaming platform, including all services related to casino games, sports betting, togel (Indonesia's traditional numbers lottery), and other gaming products we offer to Indonesian residents.

By creating an account, accessing the depo77 Platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our privacy practices, you must discontinue use of the Platform immediately. This Privacy Policy should be read in conjunction with our Terms and Conditions, which govern your overall relationship with depo77.

We process personal data in accordance with applicable Indonesian data protection laws and international best practices. We recognize that you trust us with your sensitive personal and financial information, and we take that responsibility seriously. This Privacy Policy is designed to help you understand what information we collect, why we collect it, how we use it, and what choices you have regarding your personal data.

Your Privacy Matters

depo77 employs bank-grade SSL encryption and industry-leading security measures to protect your personal and financial information. We never sell your data to third parties.

2. Information We Collect

2.1 Personal Information You Provide

When you register for a depo77 account, we collect personal information that you voluntarily provide to us. This information is necessary for us to provide our services, comply with legal obligations, and verify your identity in accordance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. The personal information we collect includes:

  • Identity Information: Full legal name as it appears on your Indonesian identity card (KTP), date of birth, place of birth, nationality, and gender.
  • Contact Information: Email address, mobile phone number, residential address including city (Jakarta, Surabaya, Medan, Bandung, etc.), postal code, and province.
  • Financial Information: Bank account details for Indonesian banks including BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri (Bank Mandiri), CIMB Niaga, OCBC NISP, Bank Danamon, and e-wallet account information for OVO, DANA, GoPay, ShopeePay, and LinkAja.
  • Verification Documents: Copies of government-issued identification documents (KTP, passport, driver's license), proof of address documents (utility bills, bank statements), and bank account verification documents or screenshots.
  • Account Credentials: Username, password (stored in encrypted format), security questions and answers, and any other authentication information you provide.

2.2 Information Collected Automatically

When you access or use the depo77 Platform, we automatically collect certain information about your device and how you interact with our services. This information helps us improve our platform, detect fraud, and ensure security. Automatically collected information includes:

  • Device Information: Device type (desktop, mobile, tablet), operating system (Windows, macOS, Android, iOS), browser type and version, screen resolution, and device identifiers.
  • Connection Information: IP address, Internet Service Provider (ISP), geographic location (city and region based on IP address), time zone setting, and connection type.
  • Usage Information: Pages visited, features used, games played, time spent on the Platform, click patterns, navigation paths, and referring/exit pages.
  • Transaction Information: Deposit and withdrawal amounts, dates and times of transactions, payment methods used, transaction status, and currency conversions.
  • Gaming Information: Bets placed, games played, stakes wagered, winnings and losses, bonus claims, tournament participation, and gaming history.
  • Communication Records: Records of your interactions with our customer support team via live chat, email, or other communication channels.

2.3 Information from Third Parties

We may receive information about you from third-party sources, including payment processors, identity verification services, fraud prevention agencies, and marketing partners. This information is used to verify your identity, process transactions, prevent fraud, and comply with legal obligations. We ensure that all third parties who provide us with your information do so in compliance with applicable data protection laws.

3. How We Use Your Information

depo77 uses the personal information we collect for specific, legitimate purposes that are necessary for operating our platform and providing you with our services. We process your personal data on the following legal bases:

3.1 Service Provision and Account Management

  • Creating, maintaining, and managing your depo77 account
  • Verifying your identity and age (21+ requirement for Indonesian users)
  • Processing deposits and withdrawals via your chosen payment methods
  • Providing access to casino games, sports betting, live dealer tables, and togel lottery
  • Processing your bets, wagers, and gaming transactions
  • Calculating and crediting winnings to your account
  • Managing bonuses, promotions, and VIP program benefits
  • Communicating with you about your account, transactions, and service updates

3.2 Legal and Regulatory Compliance

  • Complying with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations
  • Preventing fraud, money laundering, and other illegal activities
  • Detecting and investigating suspicious transactions or unusual account activity
  • Cooperating with law enforcement authorities and regulatory bodies when legally required
  • Maintaining records as required by applicable Indonesian and international gaming regulations
  • Enforcing our Terms and Conditions and protecting our legal rights

3.3 Platform Improvement and Security

  • Improving and optimizing the depo77 Platform's functionality, performance, and user experience
  • Developing new features, games, and services based on user behavior and preferences
  • Conducting data analysis and research to understand usage patterns and trends
  • Securing the Platform against unauthorized access, hacking, and cyber threats
  • Detecting and preventing cheating, collusion, and bonus abuse
  • Troubleshooting technical issues and providing customer support

3.4 Marketing and Communications

  • Sending you promotional offers, bonuses, and tournament invitations
  • Providing personalized gaming recommendations based on your preferences
  • Notifying you of new games, features, and platform updates
  • Conducting customer satisfaction surveys and gathering feedback
  • Managing your communication preferences and marketing subscriptions

You have the right to opt out of marketing communications at any time by adjusting your account settings or contacting our support team. Please note that even if you opt out of marketing communications, we will still send you essential service-related messages regarding your account and transactions.

4. Data Sharing and Disclosure

depo77 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with trusted third-party service providers and partners who assist us in operating our platform and providing our services. All third parties with whom we share your data are bound by strict confidentiality obligations and are only permitted to use your information for the specific purposes outlined below:

4.1 Service Providers

  • Payment Processors: Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) to process your deposits and withdrawals.
  • Identity Verification Services: Third-party KYC and AML verification providers to confirm your identity and comply with regulatory requirements.
  • Game Providers: Licensed game studios and software providers who supply our casino games, slots, live dealer tables, and sports betting platforms.
  • Cloud Storage Providers: Secure cloud infrastructure providers who host our platform and store data in encrypted formats.
  • Customer Support Tools: Live chat software providers and customer relationship management (CRM) systems that help us provide 24/7 support.
  • Analytics Providers: Analytics and data processing services that help us understand platform usage and improve user experience.

4.2 Legal and Regulatory Authorities

We may disclose your personal information to government authorities, law enforcement agencies, regulatory bodies, or courts when we are legally required to do so or when we believe in good faith that such disclosure is necessary to:

  • Comply with applicable laws, regulations, legal processes, or enforceable governmental requests
  • Enforce our Terms and Conditions or investigate potential violations
  • Detect, prevent, or address fraud, security issues, or technical problems
  • Protect the rights, property, or safety of depo77, our users, or the public as required or permitted by law

4.3 Business Transfers

In the event that depo77 is involved in a merger, acquisition, asset sale, bankruptcy, or other business transaction, your personal information may be transferred as part of that transaction. We will notify you via email or prominent notice on our Platform before your information becomes subject to a different privacy policy.

5. Data Security

Protecting your personal and financial information is a top priority for depo77. We implement comprehensive technical, administrative, and physical security measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction. Our security framework includes:

5.1 Technical Security Measures

  • SSL/TLS Encryption: All data transmitted between your device and our servers is protected by 256-bit SSL (Secure Socket Layer) encryption, the same level of security used by major financial institutions.
  • Data Encryption at Rest: All sensitive personal and financial information stored on our servers is encrypted using advanced encryption standards (AES-256).
  • Secure Password Storage: User passwords are hashed and salted using industry-standard cryptographic algorithms; we never store passwords in plain text.
  • Firewall Protection: Multi-layered firewall systems protect our infrastructure from unauthorized network access and cyber attacks.
  • Intrusion Detection: Real-time monitoring systems detect and alert us to potential security breaches or suspicious activities.
  • Regular Security Audits: Independent security experts conduct regular penetration testing and vulnerability assessments of our platform.

5.2 Administrative Security Measures

  • Strict access controls ensure that only authorized personnel can access personal data, and only to the extent necessary for their job functions
  • All employees with access to personal data sign confidentiality agreements and undergo security awareness training
  • We maintain comprehensive data protection policies and procedures aligned with international best practices
  • Background checks are conducted on all employees with access to sensitive information

5.3 Payment Security

depo77 never stores your complete bank account numbers, credit card details, or e-wallet credentials on our servers. Payment processing is handled by PCI DSS (Payment Card Industry Data Security Standard) compliant payment processors. When you enter payment information, it is transmitted directly to these secure processors through encrypted channels. We only retain the minimum information necessary to process future transactions, such as the last four digits of your account number for identification purposes.

While we implement robust security measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, and you acknowledge that you provide your information at your own risk. If you believe your account security has been compromised, contact our support team immediately.

6. Data Retention

depo77 retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal and regulatory obligations, resolve disputes, enforce our agreements, and maintain business records. Specific retention periods vary depending on the type of information and applicable legal requirements:

Information Type Retention Period Legal Basis
Account Registration Data Duration of account + 7 years Regulatory compliance
Transaction Records 7 years from transaction date AML/KYC requirements
Gaming History Duration of account + 7 years Dispute resolution
Verification Documents Duration of account + 7 years Identity verification
Communication Records 3 years Customer service quality
Marketing Preferences Until opt-out or account closure Consent-based processing

When your personal information is no longer required for the purposes outlined in this Privacy Policy or to comply with legal obligations, we will securely delete or anonymize it in accordance with our data retention and destruction policies. Anonymized data may be retained indefinitely for statistical analysis and research purposes, as it can no longer be used to identify you.

If you close your depo77 account, we will retain your information for the periods specified above to comply with regulatory requirements and to protect our legal interests in case of disputes. After the retention period expires, your data will be securely destroyed.

7. Your Privacy Rights

As a depo77 user, you have certain rights regarding your personal information. We are committed to facilitating the exercise of these rights in accordance with applicable Indonesian data protection laws. Your privacy rights include:

7.1 Right of Access

You have the right to request access to the personal information we hold about you. You can view and manage most of your account information directly through your account dashboard. For additional information not available through your dashboard, you may submit a formal access request to our support team. We will provide you with a copy of your personal data in a structured, commonly used, and machine-readable format within thirty (30) days of your request.

7.2 Right to Rectification

If you believe any personal information we hold about you is inaccurate, incomplete, or outdated, you have the right to request that we correct or update it. You can update most of your account information directly through your account settings. For information that cannot be self-updated, contact our support team with the necessary corrections.

7.3 Right to Erasure

You have the right to request deletion of your personal information in certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected, or if you withdraw consent for processing based on consent. However, we may be required to retain certain information to comply with legal obligations, resolve disputes, or enforce our agreements. If your deletion request is approved, we will erase your data as soon as reasonably practicable.

7.4 Right to Restrict Processing

You may request that we restrict the processing of your personal information in certain situations, such as when you contest the accuracy of the information or object to our processing of it. During the restriction period, we will store your information but not actively process it, except with your consent or for legal claims.

7.5 Right to Object

You have the right to object to our processing of your personal information for direct marketing purposes at any time. You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any marketing communication or by adjusting your communication preferences in your account settings.

7.6 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another service provider. This right applies to information you have provided to us and that we process based on your consent or for the performance of our contract with you.

7.7 Exercising Your Rights

To exercise any of these rights, please contact our Data Protection Officer via email at [email protected] (please manually type this address into your email client). We will respond to your request within thirty (30) days, though we may extend this period if necessary. We may request additional information to verify your identity before processing certain requests to protect your personal information from unauthorized access.

8. Cookies and Tracking Technologies

The depo77 Platform uses cookies, web beacons, and similar tracking technologies to enhance your user experience, analyze platform performance, and deliver personalized content and advertisements. Cookies are small text files stored on your device that allow us to recognize your browser and remember certain information about your preferences and activities.

8.1 Types of Cookies We Use

  • Essential Cookies: Necessary for the platform to function properly. These cookies enable core functionality such as security, network management, and account access. The platform cannot function properly without these cookies.
  • Performance Cookies: Collect information about how you use our platform, such as which pages you visit most often and if you receive error messages. These cookies help us improve platform performance and user experience.
  • Functional Cookies: Allow the platform to remember your choices (such as language preferences, region, or login credentials) and provide enhanced, personalized features.
  • Advertising Cookies: Used to deliver relevant advertisements and track advertising campaign effectiveness. These cookies may be set by our advertising partners and can track your browsing activity across different websites.

8.2 Managing Cookies

Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or alert you when a cookie is being sent. However, please note that disabling cookies may affect your ability to use certain features of the depo77 Platform. If you disable essential cookies, you may not be able to access your account or use our services.

9. Children's Privacy

depo77 services are intended exclusively for adults aged 21 years and older who are residents of Indonesia. We do not knowingly collect, maintain, or process personal information from individuals under the age of 21. Online gambling is illegal for minors under Indonesian law, and we take the protection of minors very seriously.

If we become aware that we have inadvertently collected personal information from a user under the age of 21, we will immediately suspend the account, delete all personal information associated with that account, void any transactions, and take appropriate steps to prevent future access. If you believe we have collected information from a minor, please contact us immediately at [email protected] so we can take prompt corrective action.

We employ age verification measures during the registration process and may request government-issued identification documents at any time to confirm that all users meet our age requirements. Parents and guardians are encouraged to monitor their children's internet activities and to use parental control tools to prevent minors from accessing online gambling sites.

10. International Data Transfers

Your personal information may be transferred to, processed, and stored on servers located outside of Indonesia. This may include transfers to jurisdictions that may not provide the same level of data protection as Indonesian law. When we transfer your data internationally, we ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

These safeguards may include implementing standard contractual clauses approved by relevant data protection authorities, ensuring that the receiving party has adequate data protection certifications, or obtaining your explicit consent for the transfer. By using the depo77 Platform, you acknowledge and consent to the international transfer of your personal information as described in this Privacy Policy.

11. Changes to This Privacy Policy

depo77 reserves the right to modify, amend, or update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes to this Privacy Policy, we will notify you by posting a prominent notice on the Platform or by sending you an email to the address associated with your account.

The "Last Updated" date at the top of this Privacy Policy indicates when it was last revised. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. Your continued use of the depo77 Platform after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data processing practices, or if you wish to exercise any of your privacy rights, please contact our Data Protection team:

  • Email: [email protected] (please manually type this address into your email client)
  • Live Chat: Available 24/7 through your account dashboard
  • Support: Our Indonesian-speaking customer support team is available around the clock to assist you

We take all privacy inquiries seriously and will respond to your request within thirty (30) days. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant Indonesian data protection authority.

Your Privacy Protection

How depo77 safeguards your personal information

Bank-Grade Encryption

All data transmitted between your device and our servers is protected by 256-bit SSL encryption, the same security standard used by major financial institutions worldwide.

Secure Data Storage

Your personal and financial information is encrypted at rest using AES-256 encryption and stored on secure servers with multiple layers of protection.

No Data Selling

We never sell, rent, or trade your personal information to third parties for their marketing purposes. Your data belongs to you.

Privacy Controls

Manage your privacy settings, communication preferences, and data access rights directly through your account dashboard or by contacting support.

Regulatory Compliance

We comply with Indonesian data protection laws and international standards including KYC, AML, and PCI DSS requirements.

Trained Staff

All employees with access to personal data undergo security training and sign strict confidentiality agreements.

Learn More About depo77

Explore our terms, understand our commitment to responsible gaming, and get answers to common questions.